Anne Vaillancourt
2026-01-27
Hello! I used JPR Doors for a problem with the motor and my garage door. I had to call them a few times because the problem kept recurring. Although my problem wasn't fixed on the first visit (it happens), I can tell you that the exceptional customer service provided by Ms. Geneviève Trudeau throughout the entire process, the technicians who came—always polite and clearly explaining the work they had done—and the clear, straightforward billing—everything was top-notch. In the end, I had to have the motor replaced, and I'd like to thank Ms. Melissa for following up with the motor quote, for her attentiveness, and for her professionalism. I recommend JPR Doors without hesitation, and I assure you that you'll be in good hands! Hats off to their outstanding customer service! Thank you, the door works perfectly!